Computer Network Support Specialists

Also called: Network Specialist, Network Technical Analyst, Network Technician,



What they do:
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
On the job, you would:
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.

Knowledge

Engineering and Technology
  • computers and electronics
  • product and service development
Communications
  • telecommunications
  • multimedia
Business
  • customer service
  • management
Arts and Humanities
  • English language

Skills

Basic Skills
  • thinking about the pros and cons of different ways to solve a problem
  • listening to others, not interrupting, and asking good questions
Problem Solving
  • noticing a problem and figuring out the best way to solve it
People and Technology Systems
  • thinking about the pros and cons of different options and picking the best one
  • figuring out how a system should work and how changes in the future will affect it

Abilities

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Cooperation
  • Analytical Thinking
  • Attention to Detail
  • Dependability
  • Integrity
  • Adaptability/Flexibility

Technology

You might use software like this on the job:

Network monitoring software
  • Nagios
  • Wireshark
Presentation software
  • Microsoft PowerPoint
Operating system software
  • Microsoft Windows Server
  • Red Hat Enterprise Linux

Education

Education: (rated 4 of 5)
  • bachelor's degree
  • associate's degree
usually needed

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$63,460
$38,990
$106,420

Explore More

What they do:
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

On the job, you would:
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.

KNOWLEDGE

Engineering and Technology
  • computers and electronics
  • product and service development
Communications
  • telecommunications
  • multimedia
Business
  • customer service
  • management
Arts and Humanities
  • English language

SKILLS

Basic Skills
  • thinking about the pros and cons of different ways to solve a problem
  • listening to others, not interrupting, and asking good questions
Problem Solving
  • noticing a problem and figuring out the best way to solve it
People and Technology Systems
  • thinking about the pros and cons of different options and picking the best one
  • figuring out how a system should work and how changes in the future will affect it

ABILITIES

Verbal
  • listen and understand what people say
  • communicate by speaking
Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

PERSONALITY

People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need:
  • Cooperation
  • Analytical Thinking
  • Attention to Detail
  • Dependability
  • Integrity
  • Adaptability/Flexibility

TECHNOLOGY

You might use software like this on the job:

Network monitoring software
  • Nagios
  • Wireshark
Presentation software
  • Microsoft PowerPoint
Operating system software
  • Microsoft Windows Server
  • Red Hat Enterprise Linux

EDUCATION

Education: (rated 4 of 5)
  • bachelor's degree
  • associate's degree
usually needed

JOB OUTLOOK

Bright Outlook
New job opportunities are very likely in the future.
Salary
$63,460
$38,990
$106,420

EXPLORE MORE