Telemarketers
Also called: Telemarketer, Telephone Sales Representative (TSR), Telephone Service Representative (TSR), Telesales Representative,
What they do:
Solicit donations or orders for goods or services over the telephone.On the job, you would:
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Explain products or services and prices, and answer questions from customers.
Business
Arts and Humanities
Communications
|
Basic Skills
Social
|
Verbal
Attention
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People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
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You might use software like this on the job: Spreadsheet software
Helpdesk or call center software
Customer relationship management CRM software
|
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![]() New job opportunities are less likely in the future.
![]() $26,290
![]() $19,170
$44,480
|
|
What they do:
Solicit donations or orders for goods or services over the telephone.On the job, you would:
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Explain products or services and prices, and answer questions from customers.
KNOWLEDGE
Business
- sales and marketing
- customer service
Arts and Humanities
- English language
Communications
- telecommunications
SKILLS
Basic Skills
- talking to others
- listening to others, not interrupting, and asking good questions
Social
- talking people into changing their minds or their behavior
- looking for ways to help people
ABILITIES
Verbal
- communicate by speaking
- listen and understand what people say
Attention
- pay attention to something without being distracted
PERSONALITY
People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need:
- Integrity
- Stress Tolerance
- Persistence
- Achievement/Effort
- Dependability
- Adaptability/Flexibility
TECHNOLOGY
You might use software like this on the job:
Spreadsheet software
- Microsoft Excel
Helpdesk or call center software
- Acarda Sales Technologies Acarda Outbound
- Softphone software
Customer relationship management CRM software
- Database Systems Corp Telemation
- Microsoft Dynamics
EDUCATION

- high school diploma/GED
- no high school diploma/GED
JOB OUTLOOK

New job opportunities are less likely in the future.

$26,290

$19,170
$44,480