Postal Service Clerks
Also called: Clerk, Postal Clerk, Sales and Service Associate (SSA), Window/Distribution Clerk,
What they do:
Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.On the job, you would:
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
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What they do:
Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.On the job, you would:
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
KNOWLEDGE
Business
- customer service
- administrative services
Arts and Humanities
- English language
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
Engineering and Technology
- computers and electronics
SKILLS
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Problem Solving
- noticing a problem and figuring out the best way to solve it
ABILITIES
Verbal
- listen and understand what people say
- communicate by speaking
Hand and Finger Use
- hold or move items with your hands
- keep your arm or hand steady
Math
- add, subtract, multiply, or divide
- choose the right type of math to solve a problem
PERSONALITY
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Dependability
- Integrity
- Attention to Detail
- Cooperation
- Self Control
- Stress Tolerance
TECHNOLOGY
You might use software like this on the job:
Enterprise resource planning ERP software
- Delivery operations information system DOIS
Accounting software
- Budgeting software
Point of sale POS software
- NCR Advanced Store
EDUCATION
- high school diploma/GED
- some college
JOB OUTLOOK
New job opportunities are less likely in the future.
$48,330
$35,770
$61,980